We pride ourselves on making deliveries simple and hassle-free. You can select your preferred shipping method from several options when you check out.

Our team takes dispatched depending on inventory business days to process your orders. A high volume of purchases may delay processing. You will always be able to track the status of your order from your account.

Shipping Timeframe

Our team will take up to 2 days to deliver in Maharashtra once you place an order with us.

Our team will take up to 5-6 days to deliver outside Maharashtra once you place an order with us. For more information, please write to us on info@escatic.in.

Shipping methods

You can select the best shipping method for your needs when you order from our store. We offer the following shipping options:

Orders are shipped once payment is received

Shipping costs

Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.

Our delivery partners always try to deliver your items at your convenience. You may even request a specific item to receive your order. Additionally, you may ask your delivery partner to leave your parcel with a neighbor.

International shipping

International shipping may attract additional fees and taxes. You are liable to clear all charges to ensure a smooth delivery.

Exchanges

Our team is happy to entertain exchanges if the product is damaged or doesn’t meet the description. You can request us to exchange your order using the steps below:

Exchange requests need to be generated by contacting our team directly

Returns

We are glad to help you return your product if it turns out to be damaged. You may also be able to request returns for items that don’t match the product description. Follow the steps below to file a return request:

Return requests need to be generated by contacting our team directly

You can return or exchange your item for free if it is damaged or different from the description. However, in other cases, you may need to pay for the shipping charges.

Additionally, we may take the timeline depends on the availability of the product requested business days to process returns and exchanges.

Our team holds the ultimate right to decide whether to entertain your return or exchange request. We shall convey our decision and the cause regardless.

Return requests need to be generated by contacting our team directly                                                                

Physical store

Our physical outlet is located at address:- vallabh darshan building, primal nagar, Malad east, Mumbai,

Maharashtra

Warranty

No, we don’t offer warranties.